Toyota presents the award annually to the railway or truck carrier that has exhibited the best performance for the automaker in the key performance areas of transit time, quality and customer service.
"Toyota Canada's Carrier of the Year Award recognizes the Vehicle Logistics Partner that provides the most reliable service throughout the program year, based on a blend of Key Service Performance metrics," said Tony Kelly, managing director, Toyota Canada Inc. "In turn, this allows Toyota to consistently deliver on our commitments to our dealers and customers across Canada. CN has achieved this award through strong teamwork and a shared service vision."
Jean-Jacques Ruest, CN executive vice-president and chief marketing officer, said, "We are a major carrier of finished vehicles and import parts in North America and we are honored to receive this award from Toyota Canada. The award recognizes the day-to-day supply chain commitment of our 22,000 employees. CN is a service company and CN's service is powered by its people."