"With intermodal shipments representing 81 percent of our overall volumes, the success in managing our intermodal business is important to Florida East Coast Railway. IAS EquipmentRepair has helped to modernize our intermodal equipment repair group at a cost that was easy to justify as we were not required to purchase, install or maintain the software and the implementation was quick and easy," said Joel Haka, chief operating officer of FEC. "With IAS EquipmentRepair, much of the M&R process was automated, freeing up the FEC team to work on more value-added items. We received great value from streamlining processes, linking the system to our accounting teams, collaborating with our trading partners and gaining visibility into more timely container repair status."
The solution integrates with FEC's accounting system to automate the re-billing process, making it easy to extract repair data accurately and quickly so invoices are sent correctly. More accurate re-billing reduces costs by cutting administration time, improving collections and enabling managers to review detailed equipment history, monitor variances and escalate time-sensitive activities.