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Tuesday, June 15, 2010

New emergency phone towers on VTA platforms The Santa Clara Valley Transportation Authority (VTA),

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The Santa Clara Valley Transportation Authority (VTA), headquartered in San Jose, Calif., has installed new, highly visible emergency phone towers to provide VTA customers with access to emergency communications and VTA information via the Customer Call Center.

In addition to providing direct contact to 911 and VTA Customer Service, the towers provide a high-profile, easy-to-use, ADA-compliant structure that is easily identifiable during an emergency. The towers have a blue light at the top that is always on and goes into high-power strobe mode when a call to 911 is placed. The tower and phone are designed to hold up to the elements and are highly vandal resistant.

Customers may see a working payphone on a few platforms but VTA's transition into the new emergency phone tower will provide the riding public a better means to emergency and customer services.

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