Metra meets on-time goal for 13th consecutive month

Written by Jenifer Nunez, assistant editor
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Chicago's Metra completed its 13th straight month of meeting or exceeding its on-time performance goal in March 2016, posting an on-time performance rate of 96.8 percent for the month. The rate exceeded the five-year average for the month of March of 96.3 percent.

 

Metra’s goal is to operate at least 95 percent of its trains on time. Like the rest of the U.S. commuter railroad industry, Metra considers a train to have operated on time if it reaches its final destination within five minutes and 59 seconds of its scheduled arrival.

“We are pleased to report again that we have met or exceeded our on-time performance goal,” said Metra Executive Director and Chief executive officer Don Orseno. “The Metra team remains committed to providing customers with service that is safe and reliable each and every day.”

In March, 572 of 18,148 trains were tardy by six minutes or more. The most common causes for delays were mechanical problems and switch failure. Right-of-way accidents and freight interference were other major causes of Metra train delays in March.

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