"The MTA has lost a true professional in our industry and her wisdom and counsel will be sorely missed," said MTA Chairman and Chief Executive Officer Thomas Prendergast. "Susan brought to the MTA not just her expertise in mass transit, which was substantial, but a clear understanding of the political and social environments in which we operate, making her an invaluable advisor on many different policy issues."
At various times in her career, Kupferman served the MTA as deputy executive director for policy, planning and capital programs; as chief operating officer; as a member of the MTA Board; as president of MTA Bridges and Tunnels and as senior advisor to the chairman.
In addition to her service at the MTA, Kupferman enjoyed a long career in state government as director of the Department of Strategic Planning and External Affairs at the New York State Thruway Authority and assistant secretary to the governor for transportation. She also held positions at the New York State Legislature and the state Department of Transportation.
While serving as a member of the MTA Board, Kupferman was director of the New York City Mayor's Office of Operations, where she oversaw the management of city governmental operations.
Prior to her appointment in city government, Kupferman served as the first full-time co-director for the Rudin Center for Transportation Policy and Management at New York University, conducting research, education and public service in the field of urban transportation. While at the center, she was appointed the executive director of the National Association of City Transportation Officials. She also received numerous awards over the course of her career, including Woman of the Year from WTS Greater New York.