Real-time next WMATA train arrival information now available by phone
Written by jroodFebruary 14, 2001 Metrorail customers in the Washington, D.C., can now get real-time next train arrival information by phone, in addition to online and via web-enabled mobile devices. Customers may simply call Metro's Customer Information phone number, 202-637-7000, and say "Next Train." They then will be prompted to say a station name or enter the first four letters of the station name to hear when the next trains will arrive at the selected station within a 20-minute window.
For stations that serve
more than two Metrorail lines, such as Gallery Pl-Chinatown, L’Enfant Plaza and
Metro Center Metrorail stations, customers will be prompted to say or enter the
Metrorail line color they are traveling on such as "Red Line" or "Green Line."