MBTA General Manager Steve Poftak resigns

Written by David C. Lester, Editor-in-Chief
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MBTA Commuter Train

Steve Poftak, the General Manager of MBTA, announced his resignation from the agency this week, which he said would be effective Jan. 3, 2023.

As RT&S reported on Oct. 18 and Oct. 21, the agency has been blasted by critics, alleging poor leadership, particularly around safety issues. Our Oct. 21 report said “On Boston Public Radio earlier this week, [Sen. Elizabeth] Warren [D-Mass.] said the next governor of the state needed to remove top officials [of MBTA]. She said the problem is management and noted the state could not keep pouring money in and not hold management accountable.”

Poftak’s resignation was announced a little more than a week later.

In a letter to all MBTA employees, Poftak said:

“It is with mixed emotions that I share with you the news that January 3rd, 2023 will be my last day at the MBTA. Serving as MBTA General Manager has been the experience of a lifetime and it has been my honor and privilege to work with all of you.

” . . .I take great pride in what we have accomplished together. We kept service going (and made it better) through a global pandemic. In a world where a lot of people stayed home, the MBTA was out there serving our transit dependent customers.”

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