The Toronto Transit Commission hired Andy Byford to become TTC's first chief operating officer. Byford will join the TTC in November from Sydney, Australia where he was COO of RailCorp. Byford's appointment follows an international search conducted to fill the senior operations position at the TTC, formerly the general manager of operations. The title change and role is in keeping with organizational structures in large urban transit systems around the world. In addition to overseeing TTC operations, Byford will act as deputy chief general manager. "I am very excited to be joining the TTC and look forward to being part of the team to drive forward our customer service delivery," said Byford.